Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A context menu will appear. It comprises in-depth information about all the actions that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can quickly return to your work.
Video Tutorials
We have a vast variety of how-to video clips describing how to use our Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the answer you are looking for, take a look at our comprehensive FAQ database, which comprises questions asked by actual individuals and offers real solutions. We periodically "revamp" our FAQ database with new Q&A's in an attempt to encompass all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can contact our fantastic team of support engineers available 24-7-365 and eager to help you with any problem. Each support ticket you submit will be answered in less than 1 hour (the average support ticket response time is approximately twenty minutes), so you won't have to wait a long time to get your question answered.